João Nuno Gago Bernarda
Collaborative design methodologies empowers the resilience of communities.
Ana Margarida Ferreira, IADE/UE
Carlos Santos Silva, IST - Instituto Superior Técnico
Maria Inês Queiroz, FCSH/Universidade Nova de Lisboa
Based on the knowledge of the L3 Project - Lisbon, a common learning laboratory (a project funded by the Calouste Gulbenkian Foundation) and the results of the activities carried out in partnership by 3 institutions with different scientific knowledge, it was possible to retain the following data: exchange of skills and improvement of skills from a personal, civic and social perspective. From it, a strategic plan was drawn up to give it a sequence by mapping the network of interactions among all the social agents that will promote the construction and rehabilitation of social cohesion in a given community in Lisbon. The methodology will be assumed by ethnographic research, literary review and case studies; in a second phase, where the process is currently in place, in partnership with Community Development units the system characterization, the definition of strategic actions implemented with and in the community will be triggered, and finally the intervention of the design as a response to the needs and in the improvement of the activities of the social agents, enhancing the capacity of the ecosystem and the local intervention network. In the third and last phase of the project, the evaluation and statistical evaluation actions will be validated to the local community, through the use of impact analysis software.
The proposed procedure of placing designers at the center of action, in the structuring of collaborative methodologies that result in the sustainability of territories, has the purpose of organizing and managing the broad vision of responses (Santos et al, 2013) that contribute to human well-being and the planet. (Margolin, 2014).
In the present moment, integrating the Social Commission of Estrela and the different working groups, it has been possible to reflect on the incidence of different types and sources of knowledge in reaching solutions through experimentation with a view to "meeting human needs". (Margolin, Victor and Sylvia, 2002)
The synchronization of the involved entities is the key to the success of each project, and as such, it is up to the designer to conceptualize and materialize the multidisciplinary strategies and actions. (Norman, 2011) (Reznick, 2016)
The organization is based on a
commitment to social responsibility for people, understanding and experiencing their daily lives, culture, vulnerabilities and potentialities, responding to the diverse network of activities that foster and generate the dynamism of the territories. The process is being applied to 3 case studies. On each case study there will be different targets: Seniors, Children at risk and Homeless. The tools and methods of action will be elaborated through methodologies of Design Thinking (Lawson, 2006), Design for social innovation (Manzini, 2015) and Design for Social Diversity (Tallen and Lee, 2018).
The strengthening of community action capacities is therefore more than the involvement or participation of communities, explicitly aims at social and political change in order to share and distribute existing knowledge. (Baum, 2008) The street becomes a laboratory of exchange of knowledges seeking to transform and promote new forms of organization by merging all the agents of expertise in a continuous process. (Sanders, 2002)
The redistribution of the interaction flows of knowledge from different areas in the planning of an organizational system, increases the intersection and intersection of different knowledge and greater capacity of response, thus allowing the construction of a more sustainable society. (Bernarda, Ferreira, Silva and Queiroz, 2017)
Through the integration of design in Estrela Social Commission has been possible in the plenary sessions of local action planning to develop a participatory action research methodologies and design practices associated with the needs of social agents increasing and enhancing the ability to interact knowledge of different disciplines. (idem, 2017) In this way, the performance and responsiveness of their work with the community is expected to be higher.
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